| I do not typically feel anxious, stressed, or pressured to make a sale. |
| Less True - 1 2 3 4 5 - More True |
| When I go to a sales meeting with a prospect, my number one goal is to find out their needs. |
| Less True - 1 2 3 4 5 - More True |
| My opening lines are not all about my business or products. |
| Less True - 1 2 3 4 5 - More True |
| When I approach a new sale, I do not go in ready to energetically point out all of the good features of my product. |
| Less True - 1 2 3 4 5 - More True |
| I think it is very important to engage a customer in a dialogue right away. |
| Less True - 1 2 3 4 5 - More True |
| I have been told that I am quite skilled at building relationships with my customers or clients. |
| Less True - 1 2 3 4 5 - More True |
| My closings can be described as more of a soft sell than a hard sell. |
| Less True - 1 2 3 4 5 - More True |
| I sometimes use openings as unsophisticated as 'how are you doing today?' to get customers to begin speaking with me. |
| Less True - 1 2 3 4 5 - More True |
| My customers or clients have a tendency to buy from me over and over. |
| Less True - 1 2 3 4 5 - More True |
| I never try to pressure a customer into purchasing now by telling them we are almost out of stock, it is a limited time offer, etc., if these things are not really true. |
| Less True - 1 2 3 4 5 - More True |
| I find that my prospects openly talk with me about their frustrations and problems related to other products or services. |
| Less True - 1 2 3 4 5 - More True |
| I am able to convey a good deal of energy and enthusiasm for the products or services that I sell. |
| Less True - 1 2 3 4 5 - More True |
| I tend not to rely on scripts or straight presentations of product information. |
| Less True - 1 2 3 4 5 - More True |
| One of the cardinal rules I sell by is 'get the client speaking first.' |
| Less True - 1 2 3 4 5 - More True |
| I have extremely strong listening skills and have been given feedback that I show nonverbal interest and curiosity very well. |
| Less True - 1 2 3 4 5 - More True |
| My sales managers or other supervisors have complimented my ability to understand what my prospects are really looking for and position my product accordingly. |
| Less True - 1 2 3 4 5 - More True |
| When I think about my greatest weaknesses, the inability to modify my approach based on the individual is not one of them. |
| Less True - 1 2 3 4 5 - More True |
| I have received feedback that I come across as assertive, not aggressive. |
| Less True - 1 2 3 4 5 - More True |
| I rarely seem to have difficulty initiating and maintaining balanced conversations (where both parties speak an equal amount of time.) |
| Less True - 1 2 3 4 5 - More True |
| I rehearse sales presentations a little bit but I never memorize them verbatim. |
| Less True - 1 2 3 4 5 - More True |
| I always try to put myself in the client's shoes and think about why they would be interested in what I have to offer. |
| Less True - 1 2 3 4 5 - More True |
| If I were to watch a tape of one of my sales meetings, I would see my client speaking more than me. |
| Less True - 1 2 3 4 5 - More True |
| I routinely try to find out the psychological motivations of my client, such as whether he/she is motivated by convenience, price, pleasure, problems, or novelty. |
| Less True - 1 2 3 4 5 - More True |
| I do not often feel anxious about my sales position. |
| Less True - 1 2 3 4 5 - More True |
| When a client asks me to describe a product or service, I focus on the benefits it can provide rather than the specific features. |
| Less True - 1 2 3 4 5 - More True |
| I typically really enjoy engaging my customers in conversation to establish rapport in the beginning of a sales meeting. |
| Less True - 1 2 3 4 5 - More True |
| My sales closings rarely tell a person that he or she needs my product or services. |
| Less True - 1 2 3 4 5 - More True |
| I tailor most of my sales presentations to the specific clients rather than making the same presentation numerous times. |
| Less True - 1 2 3 4 5 - More True |
| My closings are a series of questions rather than statements. |
| Less True - 1 2 3 4 5 - More True |
| Customer feedback has indicated a strong satisfaction with me, and a desire to continue doing business with me. |
| Less True - 1 2 3 4 5 - More True |
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